How Can We Help?
Find answers to common questions, troubleshoot issues, or get in touch with our support team.
Getting Started
Visit userewired.com/register and follow the prompts. You can start with the free 7-day trial - no credit card required. Once registered, download the Rewired app and log in with your credentials.
The 5-Day Brain Reset Challenge is a free guided experience that introduces you to all five brain states: Recover, Sleep, Flow, Focus, and Perform. Each day features a 20-minute session targeting a different state. It is the best way to experience what nervous system regulation feels like.
Each session targets a specific brain state. Choose Recover when you are stressed, Sleep before bed, Flow when you want to feel loose and creative, Focus when you need concentration, and Perform when you are facing pressure. The app provides recommendations based on your goals.
No special equipment is required. All you need is a pair of headphones (earbuds work fine) and 20 minutes. Find a quiet space, press play, and close your eyes. The neuroacoustic technology works through standard audio.
For best results, we recommend one 20-minute session per day. Consistency is key - daily use builds stronger neural pathways and leads to faster, more lasting transformation. Many users find that morning or evening sessions work best.
Billing & Subscriptions
Rewired offers a 7-day free trial with no credit card required. After the trial, the Annual Plan is $97/year (less than $8.10/month). Team and Enterprise pricing is available on request.
You can cancel your subscription at any time through your account settings. There are no cancellation fees or long-term contracts. If you cancel, you retain access until the end of your current billing period.
We offer a 30-day satisfaction guarantee on all annual subscriptions. If you are not satisfied within the first 30 days, contact [email protected] for a full refund - no questions asked.
Yes. You can upgrade from the free trial to the Annual Plan at any time. For Teams or Enterprise plans, contact our sales team and we will help you transition seamlessly.
We accept all major credit and debit cards (Visa, Mastercard, American Express) as well as PayPal. Enterprise customers can arrange invoice-based billing.
Technical Support
First, check your internet connection. Then try closing and reopening the app. If the issue persists, clear the app cache in your device settings, or uninstall and reinstall the app. Contact [email protected] if the problem continues.
Currently, Rewired requires an internet connection to stream sessions. We are working on offline download functionality for a future update. Stay tuned for announcements.
Rewired is available on iOS (iPhone and iPad) and Android devices. We also offer a web-based experience at userewired.com that works on any modern browser.
Go to the login page and tap 'Forgot Password'. Enter your email address and we will send you a reset link. If you do not receive the email within a few minutes, check your spam folder or contact support.
Yes. Rewired uses enterprise-grade encryption for all data in transit and at rest. We are GDPR compliant and never sell personal data. For more details, see our Privacy Policy.

Contact Our Support Team
Cannot find what you are looking for? Our support team is here to help. Email us and we will get back to you within 24 hours.
If you would like your data removed, contact us at [email protected] and we will process your request promptly.